If you would like to return all or part of your order, please click here
click here to contact customer support. Be sure to provide your name, order number, and item(s) you would
like to return.
We are unable to exchange item(s) in your order. If you would like a different size, colour, or a different item(s) you must return the original item(s) and place a new order. Unless you received the wrong or damaged
item(s) you will be responsible for the cost of shipping item(s) back to us.
All items must be returned within 14 days of purchase for domestic orders (orders shipped within UK), and 30 days for international orders (orders shipped
outside of the UK). Returns must be in a re-saleable condition (unwashed, unworn, and odour- free). All sales are final for underwear, socks, CDs, DVDs, vinyl, digital downloads, tickets, and shrink-wrapped items unless otherwise noted.
Your return will be processed within 1-2 weeks of arrival to Merch Direct.
Once you have a return authorization you may send your return to:
Merch Direct International
Attn: DTG Room Returns
82 Sweyn Road